Thursday, September 30, 2010

The Age of Persuasion

Everyone who sees my book, The Age of Persuasion: How Marketing Ate Our Culture has a comment or question or both. This is a fantastic ice breaker if you’re pretty much anywhere. I’ve traveled most of the West coast of the United States with it while on a road trip. This does lessen the punch somewhat. I find that reading over long periods of time and long distances usually weakens the message. But with the message coming from award-winning ad-men, Terry O’Reilly and Mike Tennant, I guess that’s an apt description of their point. Who can contemplate massive redwood forests and guerrilla marketing simultaneously? (Not to mention keeping one’s eyes on the road in order to catch all the Hwy 101 signs.)

I think that there is a lot about marketing that I really admire and enjoy. The authors, O’Reilly and Tennant, agree and even elucidate for me what those areas are. I now understand the ‘implicit contract’ between advertiser and advertisee. There are also innumerable annoying things about ads, which the authors not only identify, but tear apart thread by thread the way I used to go at mozzarella sticks as a kid. Covering the age from snake oils to product placements in entertainment, it is quite a big cheese stick.

I’d like to quote at some length what this implicit contract really is, as it’s such an easy way to determine the quality of ads. “While much of the work is highly creative, it (speaking here of billboards), like many other media, must figure out a way to honor an implicit contract between advertisers and consumers which, simply put, promises that advertisers must give you something in exchange for their imposition on your time, attention, and space…. The key is that it offers some tangible benefit.” (Age of Persuasion, p29)

Since I avoid most forms of marketing (don’t watch TV, listen to public radio, avoid clothes with insignias on them, etc) billboards are by far the most typical thing I see. In the city I commute past a number of them and historically they stand out since their message is so big and bold. They sometimes make me blush. Apparently that is not altogether certainly good or bad. Hmm.

If you’re interested in how our culture was consumed, then this book may be of interest. I got a kick out of the style: corny, engaging, informed, opinionated, anecdotal, with pleasant cartoon boxes full of extraneous information. Good, fun reading! The implicit contract was met –and that with a phenomenal cover design to boot.

‘Ad giant Phil Dusenberry put it: “I have always believed that writing advertisements is the second most profitable form of writing. The first, of course, is ransom notes.”’ (Age of Persuasion, pxxiv)

No's the Answer

A number of evenings ago I read an enjoyable account of Beth Wareham, a woman who learned to say ‘no’. She says no in every imaginable arena and over every possible situation. And her point is that she’s happier and more productive than ever.

Glorious. I essentially told the Seattle Public Library ‘no’ in order to keep The Power of No; How to Keep Blowhards and Bozos at Bay in my possession long enough to read it (about a month past return date). It didn’t take long to read, it was just finding the time to sit with a book, which I find incredibly challenging in the height of summer. Of course, now it’s no longer the height and saying no to other exploits kept me home reading just long enough to learn how it’s done.

Wareham broke saying ‘no’ into various entertaining chapters. How to say ‘no’ to a boyfriend, a colleague, a boss, a friend, a stranger, a parent, a spouse, and a sibling are all just different enough to necessitate varied tactics. They might even require altogether different vocabulary. I myself remember a certain boss who yelled at me, “Don’t tell me ‘no’!” which I will admit having done…. I laughed then, and the situation was ludicrous enough that I still laugh about it now. Wareham doesn’t recommend my approach. Even I haven’t used it much since then. J

I was super surprised that she did recommend what I consider ‘playing games’ in relationships. Don’t answer phone calls, wait to return texts, etc. I hate that. Of course, I’m not in a relationship…. Oh well, apparently what I call considerate, Wareham calls too yessy.

Finally, after all outside influences have been slayed and silenced, Wareham focuses on how to say ‘no’ to oneself. It appears a straight-forward, you’re-not-fooling-anyone-here routine is the correct style. You don’t need peanut M&M’s or a new sun-dress were her clever and ubiquitous examples which, on my own level (ice cream and shoes), I rather understand.

When all is said and done it appears I have a handy familiarity with saying ‘no,’ and even though I employ many of the varied methods of communicating ‘no’ I’m not sure they’re at all equal. Wareham’s discussion has definitely brought choice new ways to say ‘no’ to my attention. Wonderful!